Frequently Asked Questions

We install all fuel types of boilers - gas, oil and LPG as well as all types of boilers - combi, system and regular boilers.

We'll discuss the individual needs of your home and be able to recommend the type of boiler that best suits you. If you're unsure of the right boiler for you and your home, please feel free to get in touch with our expert engineers who can help with advice and specific boiler information.

Discover the different types of boiler:

Gas Boilers

Oil Boilers

LPG Boilers

Prices of boilers are dependent on many factors, from the type of boiler you need to the size of your home. Here at Matt Grange, our team can arrange a quote and survey to help determine the best price for your new boiler installation.

If you're looking to get an idea of a new boiler cost, we have a quick and easy online quote tool for our customers to utilise, try it here: Boiler Installation Quote

If looked after properly, the average lifespan of a boiler is around 10-15 years.

We'd recommend replacing your boiler when repairs get too expensive as this should then be more economical and save you money long-term.

If you're not sure whether your boiler could do with an upgrade, get in touch with us and our experienced engineers can talk through your options.

We recommend a boiler is serviced at least once a year to ensure it is functioning safely and efficiently.

Servicing your boiler will help diagnose any faults that may appear throughout the year, possibly causing long-term issues to your boiler.

An annual service is also ideal to ensure any warranties or guarantees are still valid.

If you're not sure whether your boiler needs to be serviced, get in touch with us and our experienced engineers can talk through your options.

• Bleed Radiators: If there's air trapped in the system, bleeding the radiators can release it, potentially eliminating gurgling sounds.
• Check Water Pressure: Ensure the boiler's water pressure is at the correct level. Low pressure can cause banging noises, so re-pressurize the system if necessary.
• Descale the Boiler: If you suspect kettling due to lime scale buildup, descale the boiler to remove the deposits, which should help eliminate banging or whistling noises.
• Check for Leaks: Inspect the boiler and the surrounding pipes for any leaks. If you find any, repair them promptly to prevent further noise and potential damage.
• Regular Maintenance: Schedule regular servicing of your boiler to keep it in optimal condition. Our qualified heating engineers can identify and fix any issues that might be causing the strange noises.
• Upgrade Insulation: Improving the insulation around your boiler and pipes can reduce noise transmission, making the operation quieter.

Boiler repairs can range between £85 - £600+. Our knowledgeable and experienced heating engineers will discuss and diagnose your boiler fault and specify a cost for that repair. Our engineers will only move forward with the repair once you have accepted the quote and are happy for us to carry out the work needed.

If you need to discuss a boiler repair, our engineers are always have to discuss and advice, get in touch with the team today.

Timescales are dependent on the specific repair your boiler will need. Our heating engineers will discuss the repair and let you know the timescale in which your boiler will be back up and running.

After diagnosing any boiler faults, our experienced heating engineers will be able to help decide whether your boiler needs repairing or replacing.

In some cases a brand new boiler installation would be a more cost-effective and efficient solution.

Here at Matt Grange we work throughout Middlesbrough, Teesside, County Durham, North Yorkshire and the surrounding areas.

Some of the specific areas we cover include:

Teesside, Stokesley, Ingleby Barwick, Middlesbrough, Stockton-on-Tees, Peterlee, Darlington, Redcar, Hartlepool, Spennymoor, Guisborough, Eaglescliffe, Great Broughton, New Marske, Sedgefield, Newton Aycliffe, Yarm, County Durham, Northallerton, Saltburn, Whitby, Richmond, Pickering, Barnard Castle

Can't see your location? Get in touch with our team to see if we cover your location!

An OFTEC qualified engineer is a heating engineer who has received certification from OFTEC (Oil Firing Technical Association), a trade association in the United Kingdom and Ireland. OFTEC sets standards for the installation and servicing of oil-fired heating and cooking equipment.

An OFTEC qualified engineer is trained and certified to work safely and competently with oil-fired appliances, including boilers, furnaces, and cookers. They have undergone specific training and assessments to demonstrate their knowledge and skills in areas such as installation, maintenance, and repair of oil-fired systems.

OFTEC certification ensures that engineers meet industry standards and regulations, providing peace of mind to consumers that their oil-fired appliances are installed and serviced by competent professionals. These engineers are often responsible for tasks such as installing new oil-fired boilers, conducting safety inspections, diagnosing and repairing faults, and providing advice on energy efficiency and maintenance.

A Gas Safe registered engineer is a professional who has been certified by Gas Safe Register, the official gas registration body for the United Kingdom. This registration is a legal requirement for anyone working with gas appliances.

Gas Safe registered engineers are trained and qualified to work safely and competently with gas appliances, including boilers, furnaces, water heaters, and cookers. They undergo rigorous training and assessments to demonstrate their knowledge and skills in gas safety, installation, maintenance, and repair.

The Gas Safe Register ensures that engineers meet strict standards and regulations to protect the public from the dangers of unsafe gas work. This includes verifying their qualifications, conducting regular inspections, and investigating reports of unsafe practices.

Gas Safe registered engineers are responsible for tasks such as installing new gas appliances, conducting safety inspections and gas safety checks (such as annual boiler servicing), diagnosing and repairing faults, and providing advice on gas safety and energy efficiency.

Using a Gas Safe registered engineer gives consumers confidence that their gas appliances are being installed and maintained by a competent professional who prioritises safety and adheres to industry standards and regulations.